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“... the scheme was not an unqualified success. Here’s another example. In 2011 the American bank Wells Fargo introduced a scheme to encourage the ‘cross-selling’ of its products. ‘It set quotas for its employees,’ Muller writes, ‘to sign up customers who were interested in one of its products (say, a deposit account) for additional services, such ...”

“... of its offices: ‘At this location, 122 Commerce Street, was a very large warehouse owned by John Murphey, who provided support to the slave traders in the city.’ ‘I would have preferred not to have the additional markers,’ the mayor confessed, ‘but I believe they are part of history.’ He agreed to allow them, he said, because they would ...”

“... us, as for Trollope, ‘a terrible aspect’. It doesn’t apparently, though, for Gilbert Phelps, John Sutherland and Peter Keating, surveyors and encyclopedists of the form who in their respective fields have laboured with energetic exhaustiveness and not broken down. Each of these books feels as if it takes in an infinity of novels, and each deserves the ...”

“... find it hard to do so – for instance, when Falstaff disappears, or rather turns into Sir John Oldcastle, since it is known that in early performances (though not in any printed form of the plays) that is what he was called. Oldcastle’s descendants protested, and the consequence was the presumably unique disclaimer in the Epilogue to 2 Henry IV. The ...”

“... were deemed ‘injurious’ to Shakespeare’s ‘matchless wit’. Samuel Phelps’s Sadler’s Wells production in 1854 was the only notable 19th-century performance of the play, and sought to dazzle audiences away from incest by presenting a series of spectacular scenic displays, including (in the words of the Examiner’s theatre critic Henry ...”

“... The​ evolutionary biologist John Maynard Smith believed that his former supervisor J.B.S. Haldane ‘wasn’t an ordinary mortal’. Haldane moved between the fields of physiology, biochemistry, genetics and evolutionary biology, making contributions to each that would ‘satisfy half a dozen ordinary mortals’, and also wrote scientific articles and books aimed at non-specialists ...”

“... in Action. Entirely absent, or mentioned only in passing, are Paul Wolfowitz, Richard Perle, John Yoo, Elliott Abrams, Ahmed Chalabi, Ayad Allawi, Rick Santorum, Trent Lott, Tom DeLay, Richard Armitage, Katherine Harris, Ken Mehlman, Paul O’Neill, Rush Limbaugh. Barely appearing at all are John Ashcroft, Samuel ...”

“... neatly divided by four traditional ‘quarter days’ – Annunciation (25 March), the Nativity of John the Baptist (24 June), Michaelmas (29 September) and Christmas – that were used as deadlines for instalments of rent and debt.The annual religious cycle melded with older traditions of seasonal celebration, and spurred new ones too. In England the calendar ...”

“... field for a woman. Its policy on female employees was unusually egalitarian. When Matheson met John Reith, the first director-general, through her work for Astor, he recruited her to be director of talks on the phenomenal salary of £900 a year. She was 38 and unmarried, fully formed as a character. Yet the Matheson of this period remains, despite her ...”

“... that immemorial topos which offers such rich potential for the sea-changes that poetry can effect, wells up several times – in ‘Run’, for instance, where the lines move, in a manner characteristic of Motion, from the casually colloquial, through the consciously poetical, to the forceful but semantically oblique assertion: But take Ruth who drowned last ...”

“... and it is already running out. Water limitations were noticed from the beginning, when Major John Wesley Powell and his crew became the first white men to float down the Colorado. Powell’s 1875 Exploration of the Colorado River and Its Canyons, an expansion of his magazine reports, is still in print. It is a gorgeous book about ...”

“... she gave throbbing lectures in spangled satin and Egyptian beads, and was painted by Augustus John in silks that don’t look too dusty. David Piper called it ‘the only existing humane portrait of a Lady Don’ and Harrison was pleased, thinking she looked ‘like a distinguished prize-fighter who has had a vision and collapsed under it’. Wade’s ...”

“... he was not taken very seriously as a theorist on the intellectual left, though he was, with Shaw, Wells, Marx, G.D.H. Cole and Tawney, among the authors who had had most influence on the Labour MPs of 1962. Unlike Tawney, he produced no text which shaped the vision of socialism; unlike Cole (politically less prominent but far more influential), he produced no ...”

“... heavily on such Western travellers to Mecca as Ludovico de Varthema, Domingo Badia y Leblich, John Lewis Burckhardt and Richard Burton. While most Western reports pretended to be objective, in some cases this was a pretence only, and Peters would have been better advised to have treated Varthema’s 16th-century Itinerario as a novel about oriental ...”

“... were many literary callers – Edmund Blunden, E.M. Forster, Leonard and Virginia Woolf, H.G. Wells, Rebecca West, John Drink water – and Florence took an eager interest in their conversation. Quick to forget her own afflictions when she sensed greater distress, she did all she could to help Charlotte Mew, whom she ...”