Senior Bookseller and Website Manager – London Review Bookshop

We are looking for a Senior Bookseller & Website Manager to join us full time at the London Review Bookshop on 14 Bury Place.

Main Purpose

The Senior Bookseller & Website Manager is responsible for overseeing all aspects of the London Review Bookshop website and supporting some of the daily management, strategy and operations of the Bookshop. The role involves working collaboratively with various members of the organisation, particularly the Bookshop Manager and shop team members as well as magazine staff at the London Review of Books to ensure cross-promotional opportunities, optimal website functionality, engaging social media, email and web content, promotion of various books content including audio and video and a high standard of customer service both online and in-store, with a keen eye to grow the commercial success of the Bookshop.

Key Objectives

• Support the management team in driving commercial growth both online and in-store.
• Work with the management team on monitoring and meeting the bookshop budget objectives across revenue, cost, and stock areas to improve profitability and support new in store and online sales growth.
• Empower the bookselling team with innovative strategies to enhance community engagement and increase sales.
• Ensure consistent and effective brand representation across all online platforms and social media channels.
• Work with the Bookshop Manager to pursue sales growth opportunities, uphold efficient operational workflows, and support the dynamic daily activities involved in running the Bookshop, events and stalls.

Key Responsibilities

• Monitor and analyse sales performance to achieve sales targets in line with the budget particularly online but also in-store.
• Facilitate clear and effective communication within the team and with staff at the LRB to promote strong online sales.
• Ensure online stock levels and website content remain accurate and current through regular collaboration with team members.
• Create, curate, and edit engaging and cross-channel content for the website, newsletters, podcasts, and social media in collaboration with the Bookshop team, LRB team and third-party partners.
• Collaborate with third-party partners, including the British Academy, for book prizes, reviews, blogs, and related content.
• Assist with the design and creation of visual assets and promotional materials for digital, print and shop-floor.
• Respond promptly and professionally to online customer enquiries, ensuring a high standard of service.
• Participate in shopfloor activities, including customer service, book recommendations, display maintenance and supporting events, including evenings and weekends as required.
• Execute opening and closing procedures and serve as Key Holder, overseeing cashing-up operations.
• Assist in the management of the Bookshop team in areas of staff development and welfare.  

Additional Responsibilities

• Assist in the editing of Bookshop event podcasts.
• Creation of video reels, imagery and other enganging online and social media content.
• Conduct research to remain informed about new releases and trends in the book industry.
• Accurately process sales transactions and demonstrate proficiency using POS systems and retail software, including Batchline, Gardlink, and Nielsen.
• Contribute creative concepts for online content, shop displays, window dressing, and social media to maintain active community engagement.
•  Foster relationships with publishers and publicists, with a particular emphasis on supporting independent publishers and promoting equitable representation.

Skills & Experience

Essential

• An interest in books and reading with a thorough understanding of current literary trends.
• University degree or equivalent.
• Demonstrated ability to supervise teams and lead projects effectively.
• Proven experience in retail with a demonstrable professional and customer service-oriented approach.
• Proven experience managing digital content and curating online platforms.
• Exhibited proficiency in written communication, editing and copywriting.
• Demonstrated competence in using retail software and point-of-sale systems.
• Ability to collaborate effectively with colleagues and external partners.
• Capacity to work flexibly, including evenings and weekends for events as required.

Desirable

• Demonstrated experience working with independent publishers or publicists.
• Proven involvement in podcast production or digital audio content management.
• Experience organising or supporting literary events or community engagement activities.
• Strong visual design skills for creating promotional assets and shop displays.

Please send your CV and cover letter to jobs@lrbshop.co.uk.
Deadline: 9 March 2026
Interviews will be held week commencing 16 March 2026