‘If it rains could you pop into ours to switch that thing on?’ my neighbour said before going away for the weekend. ‘And while you're at it, make yourself a cup of tea; you can also do your washing.’ Their flat was recently flooded, and the company responsible for the leaking roof gave them a dehumidifier and offered to pay their electricity bills until the problem is resolved. On Monday I went to the launch of the Energy Bill of Rights at the House of Commons.